Our Reviews
Samantha Biles
3 days ago
Excellent. We got in within the hour. The technician was patient, relaxed, and efficient. All you could hope for.
Wendy Boso
5 days ago
We were able to get in quick and treatment was easy
Matt Gray-O'Connor
1 week ago
Prompt, and professional! Saved us the evening before school started!
Brooke Smith
2 weeks ago
I learned a lot. Aside from the peace of mind, great service, the information we were given about lice life cycle, at home checks, and household cleaning, etc was invaluable. Would highly recommend.
Jim Cairns
2 weeks ago
We had a great experience with the actual treatment and staff. Everyone was incredibly kind, helpful, and professional, and the service itself was absolutely 5 stars.
Going in, we understood the pricing was $45 per person for the inspection and $200 for treatment if lice were found. We were hoping that only one or two members of our family would need treatment. Unfortunately, all five of us ended up needing it, which brought our total to $1,075. That was definitely a bit of sticker shock for us.
I appreciate the owner’s explanation that the price includes the 60-day guarantee and isn’t based simply on the amount of time spent treating each person. That makes the pricing structure make more sense. I think my disappointment was mostly that once we found out our entire family needed treatment and the bill was going to be over $1,000, I was hoping there might be some type of family discount or flexibility for a situation like ours.
Overall, the staff and treatment were excellent, and I would absolutely give the service itself 5 stars. I just wish there were some sort of family pricing option when multiple people in the same household all require treatment at once.
Response from the owner:Thank you for the kind words about our team — they work hard and it means a lot to hear it.
On pricing, I'd rather explain how we structure it than just apologize. Our per-person price isn't for time in the chair — it's for a complete head check, treatment, and our 60-day guarantee, currently the only one in the metro that covers both treatment failure and reinfestation. Most clinics here stop at 30 days and cover treatment failure only, which means a case that comes back gets declined. Ours doesn't. If lice show up in your household in the next 60 days, we retreat everyone at no charge — no second appointment, no product purchase required to qualify.
That's also why a 15-minute head and a 45-minute head cost the same. We're pricing the guarantee, and we carry that risk across the whole family. Averaging it is what lets us finish the difficult heads without adding to your bill at checkout.
We try hard not to surprise anyone at checkout: we quote per-person pricing on the phone when families call, and the same prices are listed on the booking page before any deposit. If that didn't come through clearly for your visit, I want to know about it — please reach out to me directly.
— Conor, Owner
Emily Tate
2 weeks ago
Shayna did a great job and was lovely to the whole family.
marjan atefi
2 weeks ago
Barbara Shleifer
4 weeks ago
Melanie was amazing. Her attention to detail was beyond my expectation. She was thorough, professional, patient and so kind. If you are in need of their services, do not hesitate to book an appointment. You won't regret it. Thank you so much Melanie!
Sam Martin
4 weeks ago
Melanie was amazing. I got the address wrong but she was very kind and waited for me to hustle over through rush hour traffic. She confirmed, via the Lice Check option, that I had been able to eradicate the very mild case I caught from my niece with drugstore shampoo—the price was well worth the peace of mind! Very grateful for her thorough work and kindness!
Rose Harding
4 weeks ago
Melanie was amazing. She gave us good tips for cleaning and home care and treated my entire family kindly. I hope to not need to see her again!
Lillian Lahiri
1 month ago
June was FABULOUS! She's thorough, efficient, full of helpful information, generously accommodating (for my deafness & anxiety) kind, gentle, and a very interesting conversation partner.
Kaitlyn McConnell
1 month ago
So calm and efficient- not a great situation to need but I would recommend them to anyone who needs it. And the 60 day guarantee ended up being very helpful for us.
Bliss R
1 month ago
Good service, worker very friendly and resourceful about such treatment. Thank you.
Ciara Howard
1 month ago
So helpful. Very kind. Highly informative.
Clare Kunkel
1 month ago
Margaret was so nice and helpful! We left with such peace of mind. Definitely worth the price.
Katie Howard
1 month ago
Nellie Richardson
1 month ago
Had a great experience with Margaret. She was thorough and also gentle and patient with my sensory sensitive kids.
Rachel Brunner
1 month ago
So amazing! Hopefully we don’t have to go back but will definitely come back if we need to. Friendly, personable and informative. Highly recommended
Jen Engen
2 months ago
Melanie was sooo amazing with my 4 year old, and really put my mind at ease when explaining how to tackle cleaning at the house, and how to go about preemptively treating my 13 month old son. Much more manageable than I had in my head! Thank you Melanie!!!
Debbie Hess
2 months ago
Margaret was very helpful when I was exposed to lice. She was flexible with my scheduling, and very friendly and sympathetic at my appointment. I would highly recommend her!
amanda caffall
2 months ago
I would way rather have lice than norovirus. This team talked to me 3X in one evening to help me coordinate care for two households. Shayna and June were both so helpful! We are lice free and happy!
Touk Keo
2 months ago
Really sweet and kind space for my lice check. My kiddo loved it and most likely we’ll come back again.
Kim Cabrera
2 months ago
Fast and thorough. She did a great good job thank you for getting us in so quickly. We have been to your clinic for the last 2 years.
Kate Streiff
2 months ago
Anna Campbell
2 months ago
Margaret is amazing, and as a mom there’s nothing better than knowing you’re being cared for yourself too! Couldn’t recommend more highly!
Lice Charmers
2003 Maple Valley Hwy #230
Renton, WA 98057